Frequently Asked Questions

Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.

We offer limited international shipping, we only ship to Canada.

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 1.773.541.4601, Mo.-Fr. 10:00 AM - 5:00 PM.

Please check our return/refund/exchange policy here.

You can exchange an item with a higher-price item or the same item with a different color. However, you must remember that only unopened products can be exchanged. See detailed policy here.