Frequently Asked Questions

Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.

We offer limited international shipping, we only ship to Canada.

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 1.773.541.4601, Mo.-Fr. 10:00 AM - 5:00 PM.

Please check our return/refund/exchange policy here.

You can exchange an item with a higher-price item or the same item with a different color. However, you must remember that only unopened products can be exchanged. See detailed policy here.

Sometimes it may happen that a discount or coupon code is not accepted in the shopping cart. There may be several reasons.

• The coupon code may have expired.
• The coupon code cannot be combined with other promotions.
• The coupon code may have been used too many times by you.
• The coupon code may have been for one-time use.
• The coupon code may have been entered incorrectly.

If your coupon is not working for some reason, please do not hesitate to contact us. We will check it, and if there is any error, we will issue you a new coupon code.

Semilac Soak Off / Hybrid Nail Products should be used by professional nail technicians because only Semilac Base should have contact with nail plate.

To achieve the perfect manicure manufacturer recommends to use Semilac gel/hybrid nail polishes with the company's base and top, which are fully compatible with lacquer Semilac. We do not know the composition of the base and the masthead of products from other companies, so we can not guarantee a perfect final result and seamless applications for their use.

The classic French's recommended colors: 050, 051.052, 053, 002 (pink, transparent colors) and 054 (slightly peach transparent). You can also try solid colors like 032 Biscuit.

Striper used to pull the paint hybrid Semilac. It is a great alternative to the pusher and wooden sticks, because it is very light, easy to use and safe for skin and nail plate.

One bottle of Semilac with a capacity of 7 ml, is usually enough for about 10 sets.

After applying the base, Semilac use a gel/hybrid paint, which will increase the life of a manicure. Semilac does not guarantee in the case of database applications and plain paint.

The whole process of applying nail Semilac Hard is dependent on the skills of applying nail extensions. The average time extension is approximately 45 minutes.

Transparent colors are different colors slightly translucent, which do not give the full covering of the nail plate. In our range of colors transparent colors are: 002 Delicate French, 050 French Vanilla, 051French Beige Milk, 052 Pink Opal, 053 French Pink Milk, 054 Pale Peach Glow, 072 Caribbean Sky 091 Glitter Milk, 092 Shimmering White, 101 Juicy Peach.